{"id":87,"date":"2025-04-09T22:32:11","date_gmt":"2025-04-09T22:32:11","guid":{"rendered":"https:\/\/diamantegrezzo.org\/?page_id=87"},"modified":"2025-04-09T22:35:43","modified_gmt":"2025-04-09T22:35:43","slug":"remboursement_recu","status":"publish","type":"page","link":"https:\/\/diamantegrezzo.org\/fr\/rimborso_reso\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente et d'utilisation du site et du blog"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_textblock  avia-builder-el-first   container_wrap sidebar_left'  ><div  class='avia-slideshow av-m9aicrpu-ef88e244eaedf9afc07c8ca00d0addf8 avia-slideshow-featured av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner' style='padding-bottom: 28.666666666667%;'><li  class='avia-slideshow-slide av-m9aicrpu-ef88e244eaedf9afc07c8ca00d0addf8__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap'   ><div class='av-slideshow-caption av-m9aicrpu-ef88e244eaedf9afc07c8ca00d0addf8__0 caption_fullwidth caption_bottom'><div class=\"container caption_container\"><div class=\"slideshow_caption\"><div class=\"slideshow_inner_caption\"><div class=\"slideshow_align_caption\"><h2 class='avia-caption-title'  itemprop=\"name\" >Conditions g\u00e9n\u00e9rales de vente et d'utilisation du site et du blog<\/h2><\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-291 avia-img-lazy-loading-not-291\"  src=\"https:\/\/diamantegrezzo.org\/wp-content\/uploads\/2025\/04\/AAA-1500x430.jpg\" width=\"1500\" height=\"430\" title='AAA' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-87'><div class='entry-content-wrapper clearfix'>\r\n<section  class='av_textblock_section av-m9ai6tvx-88bed04e1a76d49b526043ca478ede62'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><\/p>\n<h1 class=\"\" data-start=\"692\" data-end=\"732\">Conditions g\u00e9n\u00e9rales de vente et d'utilisation du site et du blog<\/h1>\n<p class=\"wp-block-paragraph\" data-start=\"733\" data-end=\"797\"><strong data-start=\"733\" data-end=\"797\">Valable pour les achats effectu\u00e9s le <a class=\"\" href=\"https:\/\/diamantegrezzo.org\/fr\/\" target=\"_new\" rel=\"noopener\" data-start=\"773\" data-end=\"795\">www.diamantegrezzo.org<\/a><\/strong><\/p>\n<hr class=\"\" data-start=\"799\" data-end=\"802\" \/>\n<h2 class=\"\" data-start=\"804\" data-end=\"838\">1. INFORMATIONS SUR LE VENDEUR<\/h2>\n<p class=\"\" data-start=\"839\" data-end=\"980\">Le site <a class=\"\" href=\"https:\/\/diamantegrezzo.org\/fr\/\" target=\"_new\" rel=\"noopener\" data-start=\"847\" data-end=\"869\">www.diamantegrezzo.org<\/a> est g\u00e9r\u00e9 par <strong data-start=\"883\" data-end=\"912\">Lycnos di Fois Alessandro<\/strong>dont le si\u00e8ge social est situ\u00e9 Via Don Mosetto 59, 10015 Ivrea (TO), Italie.<\/p>\n<ul data-start=\"982\" data-end=\"1130\">\n<li class=\"\" data-start=\"982\" data-end=\"1014\">\n<p class=\"\" data-start=\"984\" data-end=\"1014\"><strong data-start=\"984\" data-end=\"999\">N\u00b0 de TVA<\/strong>: 12208440011<\/p>\n<\/li>\n<li class=\"\" data-start=\"1015\" data-end=\"1055\">\n<p class=\"\" data-start=\"1017\" data-end=\"1055\"><strong data-start=\"1017\" data-end=\"1035\">Code des imp\u00f4ts<\/strong>: FSOLSN59M29B354H<\/p>\n<\/li>\n<li class=\"\" data-start=\"1056\" data-end=\"1087\">\n<p class=\"\" data-start=\"1058\" data-end=\"1087\"><strong data-start=\"1058\" data-end=\"1067\">Courriel<\/strong>: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1069\" data-end=\"1085\">lycnos@gmail.com<\/a><\/p>\n<\/li>\n<li class=\"\" data-start=\"1088\" data-end=\"1130\">\n<p class=\"\" data-start=\"1090\" data-end=\"1130\"><strong data-start=\"1090\" data-end=\"1111\">T\u00e9l\u00e9phone\/WhatsApp<\/strong>: +39 377 1492307<\/p>\n<\/li>\n<\/ul>\n<hr class=\"\" data-start=\"1132\" data-end=\"1135\" \/>\n<h2 class=\"\" data-start=\"1137\" data-end=\"1161\">2. PRODUITS PROPOS\u00c9S<\/h2>\n<p class=\"\" data-start=\"1162\" data-end=\"1189\">Le site propose \u00e0 la vente :<\/p>\n<ul data-start=\"1191\" data-end=\"1492\">\n<li class=\"\" data-start=\"1191\" data-end=\"1244\">\n<p class=\"\" data-start=\"1193\" data-end=\"1244\"><strong data-start=\"1193\" data-end=\"1202\">Livres<\/strong>: en version imprim\u00e9e et en format num\u00e9rique (eBook)<\/p>\n<\/li>\n<li class=\"\" data-start=\"1245\" data-end=\"1341\">\n<p class=\"\" data-start=\"1247\" data-end=\"1341\"><strong data-start=\"1247\" data-end=\"1268\">Produits musicaux<\/strong>les titres et les albums en format num\u00e9rique et, le cas \u00e9ch\u00e9ant, sur support physique<\/p>\n<\/li>\n<li class=\"\" data-start=\"1342\" data-end=\"1435\">\n<p class=\"\" data-start=\"1344\" data-end=\"1435\"><strong data-start=\"1344\" data-end=\"1366\">Cours et formations vid\u00e9o<\/strong>: utilisable en ligne, avec un acc\u00e8s illimit\u00e9, sauf indication contraire<\/p>\n<\/li>\n<li class=\"\" data-start=\"1436\" data-end=\"1492\">\n<p class=\"\" data-start=\"1438\" data-end=\"1492\"><strong data-start=\"1438\" data-end=\"1448\">Gadgets<\/strong>: articles promotionnels et accessoires \u00e0 th\u00e8me<\/p>\n<\/li>\n<\/ul>\n<hr class=\"\" data-start=\"1494\" data-end=\"1497\" \/>\n<h2 class=\"\" data-start=\"1499\" data-end=\"1527\">3. LES M\u00c9THODES D'ACHAT<\/h2>\n<p class=\"\" data-start=\"1528\" data-end=\"1572\">Pour effectuer un achat, l'utilisateur doit<\/p>\n<ol data-start=\"1573\" data-end=\"1827\">\n<li class=\"\" data-start=\"1573\" data-end=\"1626\">\n<p class=\"\" data-start=\"1576\" data-end=\"1626\">S\u00e9lectionner les produits et les ajouter au panier<\/p>\n<\/li>\n<li class=\"\" data-start=\"1627\" data-end=\"1675\">\n<p class=\"\" data-start=\"1630\" data-end=\"1675\">Saisir les donn\u00e9es personnelles et de facturation<\/p>\n<\/li>\n<li class=\"\" data-start=\"1676\" data-end=\"1720\">\n<p class=\"\" data-start=\"1679\" data-end=\"1720\">V\u00e9rifier la commande et les co\u00fbts associ\u00e9s<\/p>\n<\/li>\n<li class=\"\" data-start=\"1721\" data-end=\"1778\">\n<p class=\"\" data-start=\"1724\" data-end=\"1778\">Effectuer le paiement via les m\u00e9thodes disponibles<\/p>\n<\/li>\n<li class=\"\" data-start=\"1779\" data-end=\"1827\">\n<p class=\"\" data-start=\"1782\" data-end=\"1827\">Recevoir la confirmation de la commande par e-mail<\/p>\n<\/li>\n<\/ol>\n<p class=\"\" data-start=\"1829\" data-end=\"1934\">Avec la passation de la commande et le paiement, le contrat d'achat est consid\u00e9r\u00e9 comme \u00e9tant <strong data-start=\"1908\" data-end=\"1933\">conclu et contraignant<\/strong>.<\/p>\n<hr class=\"\" data-start=\"1936\" data-end=\"1939\" \/>\n<h2 class=\"\" data-start=\"1941\" data-end=\"1968\">4. MODES DE PAIEMENT<\/h2>\n<p class=\"\" data-start=\"1969\" data-end=\"2018\">Les syst\u00e8mes de paiement suivants sont accept\u00e9s :<\/p>\n<ul data-start=\"2019\" data-end=\"2090\">\n<li class=\"\" data-start=\"2019\" data-end=\"2033\">\n<p class=\"\" data-start=\"2021\" data-end=\"2033\"><strong data-start=\"2021\" data-end=\"2031\">PayPal<\/strong><\/p>\n<\/li>\n<li class=\"\" data-start=\"2034\" data-end=\"2090\">\n<p class=\"\" data-start=\"2036\" data-end=\"2090\"><strong data-start=\"2036\" data-end=\"2063\">Cartes de cr\u00e9dit\/d\u00e9bit<\/strong> (Visa, Mastercard, etc.).<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"2092\" data-end=\"2200\">Les donn\u00e9es de paiement sont trait\u00e9es via des protocoles s\u00e9curis\u00e9s conform\u00e9ment \u00e0 la norme PCI-DSS.<\/p>\n<hr class=\"\" data-start=\"2202\" data-end=\"2205\" \/>\n<h2 class=\"\" data-start=\"2207\" data-end=\"2236\">5. EXP\u00c9DITION ET LIVRAISON<\/h2>\n<ul data-start=\"2237\" data-end=\"2491\">\n<li class=\"\" data-start=\"2237\" data-end=\"2340\">\n<p class=\"\" data-start=\"2239\" data-end=\"2340\"><strong data-start=\"2239\" data-end=\"2260\">Produits num\u00e9riques<\/strong>Les documents sont disponibles pour un t\u00e9l\u00e9chargement imm\u00e9diat ou envoy\u00e9s par e-mail apr\u00e8s paiement.<\/p>\n<\/li>\n<li class=\"\" data-start=\"2341\" data-end=\"2491\">\n<p class=\"\" data-start=\"2343\" data-end=\"2491\"><strong data-start=\"2343\" data-end=\"2362\">Produits physiques<\/strong>exp\u00e9dition dans les 5 jours ouvrables. Livraison pr\u00e9vue dans les 10 jours, sauf en cas de force majeure ou de retard du transporteur.<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"2493\" data-end=\"2650\"><strong data-start=\"2493\" data-end=\"2523\">Clause de responsabilit\u00e9<\/strong>Lycnos n'est pas responsable des retards ou des non-livraisons imputables \u00e0 des tiers, \u00e0 des cas de force majeure ou \u00e0 des \u00e9v\u00e9nements extraordinaires.<\/p>\n<p class=\"\" data-start=\"2652\" data-end=\"2732\">Les frais d'exp\u00e9dition sont indiqu\u00e9s dans le panier avant la confirmation de la commande.<\/p>\n<hr class=\"\" data-start=\"2734\" data-end=\"2737\" \/>\n<h2 class=\"\" data-start=\"2739\" data-end=\"2772\">6. DROIT DE R\u00c9TRACTATION ET RETOURS<\/h2>\n<h3 class=\"\" data-start=\"2774\" data-end=\"2801\">6.1 Produits num\u00e9riques<\/h3>\n<p class=\"\" data-start=\"2802\" data-end=\"2957\">Conform\u00e9ment \u00e0 l'article 59 du code de la consommation, le droit de r\u00e9tractation <strong data-start=\"2870\" data-end=\"2888\">ne s'applique pas<\/strong> au contenu num\u00e9rique d\u00e9j\u00e0 t\u00e9l\u00e9charg\u00e9 ou rendu accessible au client.<\/p>\n<h3 class=\"\" data-start=\"2959\" data-end=\"2984\">6.2 Produits physiques<\/h3>\n<p class=\"\" data-start=\"2985\" data-end=\"3070\">Le client a le droit de se r\u00e9tracter dans un d\u00e9lai de <strong data-start=\"3025\" data-end=\"3054\">14 jours apr\u00e8s r\u00e9ception<\/strong> de produits.<\/p>\n<p class=\"\" data-start=\"3072\" data-end=\"3235\">Les retours ne sont possibles que si le produit est intact, non utilis\u00e9 et renvoy\u00e9 dans son emballage d'origine. Les frais de retour sont \u00e0 la charge du client.<\/p>\n<p class=\"\" data-start=\"3237\" data-end=\"3416\">Pour exercer le droit de r\u00e9tractation, il suffit d'envoyer une notification \u00e9crite \u00e0 <strong data-start=\"3326\" data-end=\"3346\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3328\" data-end=\"3344\">lycnos@gmail.com<\/a><\/strong>ou remplir le formulaire <a class=\"\" href=\"#\" rel=\"noopener\" data-start=\"3368\" data-end=\"3394\"><strong data-start=\"3369\" data-end=\"3390\">Formulaire de retrait<\/strong><\/a> disponibles sur le site.<\/p>\n<hr class=\"\" data-start=\"3418\" data-end=\"3421\" \/>\n<h2 class=\"\" data-start=\"3423\" data-end=\"3460\">7. GARANTIE L\u00c9GALE DE CONFORMIT\u00c9<\/h2>\n<p class=\"\" data-start=\"3461\" data-end=\"3573\">Tous les biens physiques vendus sont couverts par <strong data-start=\"3505\" data-end=\"3535\">Garantie l\u00e9gale de 24 mois<\/strong>conform\u00e9ment au d\u00e9cret l\u00e9gislatif 206\/2005.<\/p>\n<p class=\"\" data-start=\"3575\" data-end=\"3762\">Le client doit signaler tout d\u00e9faut dans un d\u00e9lai de <strong data-start=\"3625\" data-end=\"3652\">deux mois apr\u00e8s la d\u00e9couverte<\/strong>. En cas de produit d\u00e9fectueux ou non conforme, Lycnos le remplacera ou le r\u00e9parera gratuitement.<\/p>\n<hr class=\"\" data-start=\"3764\" data-end=\"3767\" \/>\n<h2 class=\"\" data-start=\"3769\" data-end=\"3811\">8. BLOG ET COMMUNICATIONS<\/h2>\n<h3 class=\"\" data-start=\"3813\" data-end=\"3845\">8.1 Modalit\u00e9s d'enregistrement<\/h3>\n<p class=\"\" data-start=\"3846\" data-end=\"3877\">L'article de blog a lieu :<\/p>\n<ul data-start=\"3878\" data-end=\"3989\">\n<li class=\"\" data-start=\"3878\" data-end=\"3926\">\n<p class=\"\" data-start=\"3880\" data-end=\"3926\"><strong data-start=\"3880\" data-end=\"3899\">Automatiquement<\/strong> \u00e0 la suite d'un achat<\/p>\n<\/li>\n<li class=\"\" data-start=\"3927\" data-end=\"3989\">\n<p class=\"\" data-start=\"3929\" data-end=\"3989\"><strong data-start=\"3929\" data-end=\"3948\">Volontairement<\/strong>en remplissant le formulaire appropri\u00e9 sur le site web<\/p>\n<\/li>\n<\/ul>\n<h3 class=\"\" data-start=\"3991\" data-end=\"4022\">8.2 Communications envoy\u00e9es<\/h3>\n<p class=\"\" data-start=\"4023\" data-end=\"4050\">Les membres recevront :<\/p>\n<ul data-start=\"4051\" data-end=\"4150\">\n<li class=\"\" data-start=\"4051\" data-end=\"4099\">\n<p class=\"\" data-start=\"4053\" data-end=\"4099\">Notifications de nouveaux articles de blog<\/p>\n<\/li>\n<li class=\"\" data-start=\"4100\" data-end=\"4150\">\n<p class=\"\" data-start=\"4102\" data-end=\"4150\">Mises \u00e0 jour sur les produits, les \u00e9v\u00e9nements et les initiatives<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"4152\" data-end=\"4227\">Chaque e-mail contient le lien vers le site <strong data-start=\"4187\" data-end=\"4214\">annulation imm\u00e9diate<\/strong> de la liste.<\/p>\n<hr class=\"\" data-start=\"4229\" data-end=\"4232\" \/>\n<h2 class=\"\" data-start=\"4234\" data-end=\"4272\">9. TRAITEMENT DES DONN\u00c9ES \u00c0 CARACT\u00c8RE PERSONNEL<\/h2>\n<p class=\"\" data-start=\"4273\" data-end=\"4405\">Les donn\u00e9es \u00e0 caract\u00e8re personnel sont trait\u00e9es conform\u00e9ment \u00e0 la <strong data-start=\"4321\" data-end=\"4355\">R\u00e8glement (UE) 2016\/679 (GDPR)<\/strong>.<br data-start=\"4356\" data-end=\"4359\" \/>Le traitement est effectu\u00e9 sur la base juridique de :<\/p>\n<ul data-start=\"4406\" data-end=\"4589\">\n<li class=\"\" data-start=\"4406\" data-end=\"4473\">\n<p class=\"\" data-start=\"4408\" data-end=\"4473\"><strong data-start=\"4408\" data-end=\"4420\">Consentement<\/strong> (pour l'inscription volontaire \u00e0 un blog ou \u00e0 une lettre d'information)<\/p>\n<\/li>\n<li class=\"\" data-start=\"4474\" data-end=\"4536\">\n<p class=\"\" data-start=\"4476\" data-end=\"4536\"><strong data-start=\"4476\" data-end=\"4503\">Ex\u00e9cution contractuelle<\/strong> (pour la gestion des commandes)<\/p>\n<\/li>\n<li class=\"\" data-start=\"4537\" data-end=\"4589\">\n<p class=\"\" data-start=\"4539\" data-end=\"4589\"><strong data-start=\"4539\" data-end=\"4557\">Obligation l\u00e9gale<\/strong> (\u00e0 des fins comptables et fiscales)<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"4591\" data-end=\"4660\">Pour plus de d\u00e9tails, voir le<a class=\"\" href=\"#\" rel=\"noopener\" data-start=\"4625\" data-end=\"4659\"><strong data-start=\"4626\" data-end=\"4655\">Politique de confidentialit\u00e9<\/strong><\/a>.<\/p>\n<hr class=\"\" data-start=\"4662\" data-end=\"4665\" \/>\n<h2 class=\"\" data-start=\"4667\" data-end=\"4711\">10. DROIT APPLICABLE ET JURIDICTION COMP\u00c9TENTE<\/h2>\n<p class=\"\" data-start=\"4712\" data-end=\"4776\">Ces conditions sont r\u00e9gies par la <strong data-start=\"4755\" data-end=\"4773\">Droit italien<\/strong>.<\/p>\n<p class=\"\" data-start=\"4778\" data-end=\"4945\">Pour les litiges avec les consommateurs, conform\u00e9ment \u00e0 l'article 66-bis du code de la consommation, le tribunal comp\u00e9tent est <strong data-start=\"4883\" data-end=\"4942\">forum du lieu de r\u00e9sidence ou du domicile du consommateur<\/strong>.<\/p>\n<hr class=\"\" data-start=\"4947\" data-end=\"4950\" \/>\n<h2 class=\"\" data-start=\"4952\" data-end=\"4986\">11. MODIFICATIONS DES CONDITIONS<\/h2>\n<p class=\"\" data-start=\"4987\" data-end=\"5201\">Lycnos se r\u00e9serve le droit de modifier ces conditions \u00e0 tout moment.<br data-start=\"5074\" data-end=\"5077\" \/>Les modifications prennent effet \u00e0 compter de la date de publication et de la date d'entr\u00e9e en vigueur du r\u00e8glement. <strong data-start=\"5136\" data-end=\"5173\">ne s'appliquent pas r\u00e9troactivement<\/strong> aux commandes d\u00e9j\u00e0 pass\u00e9es.<\/p>\n<p><\/p>\n<\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-87","page","type-page","status-publish","hentry"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/diamantegrezzo.org\/fr\/wp-json\/wp\/v2\/pages\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diamantegrezzo.org\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diamantegrezzo.org\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diamantegrezzo.org\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diamantegrezzo.org\/fr\/wp-json\/wp\/v2\/comments?post=87"}],"version-history":[{"count":3,"href":"https:\/\/diamantegrezzo.org\/fr\/wp-json\/wp\/v2\/pages\/87\/revisions"}],"predecessor-version":[{"id":292,"href":"https:\/\/diamantegrezzo.org\/fr\/wp-json\/wp\/v2\/pages\/87\/revisions\/292"}],"wp:attachment":[{"href":"https:\/\/diamantegrezzo.org\/fr\/wp-json\/wp\/v2\/media?parent=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}