{"id":87,"date":"2025-04-09T22:32:11","date_gmt":"2025-04-09T22:32:11","guid":{"rendered":"https:\/\/diamantegrezzo.org\/?page_id=87"},"modified":"2025-04-09T22:35:43","modified_gmt":"2025-04-09T22:35:43","slug":"refund_received","status":"publish","type":"page","link":"https:\/\/diamantegrezzo.org\/en\/rimborso_reso\/","title":{"rendered":"General conditions of sale and use of the site and blog"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_textblock  avia-builder-el-first   container_wrap sidebar_left'  ><div  class='avia-slideshow av-m9aicrpu-ef88e244eaedf9afc07c8ca00d0addf8 avia-slideshow-featured av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner' style='padding-bottom: 28.666666666667%;'><li  class='avia-slideshow-slide av-m9aicrpu-ef88e244eaedf9afc07c8ca00d0addf8__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap'   ><div class='av-slideshow-caption av-m9aicrpu-ef88e244eaedf9afc07c8ca00d0addf8__0 caption_fullwidth caption_bottom'><div class=\"container caption_container\"><div class=\"slideshow_caption\"><div class=\"slideshow_inner_caption\"><div class=\"slideshow_align_caption\"><h2 class='avia-caption-title'  itemprop=\"name\" >General conditions of sale and use of the site and blog<\/h2><\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-291 avia-img-lazy-loading-not-291\"  src=\"https:\/\/diamantegrezzo.org\/wp-content\/uploads\/2025\/04\/AAA-1500x430.jpg\" width=\"1500\" height=\"430\" title='AAA' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap sidebar_left'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small units'><div class='post-entry post-entry-type-page post-entry-87'><div class='entry-content-wrapper clearfix'>\r\n<section  class='av_textblock_section av-m9ai6tvx-88bed04e1a76d49b526043ca478ede62'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><\/p>\n<h1 class=\"\" data-start=\"692\" data-end=\"732\">General conditions of sale and use of the site and blog<\/h1>\n<p class=\"wp-block-paragraph\" data-start=\"733\" data-end=\"797\"><strong data-start=\"733\" data-end=\"797\">Valid for purchases made on <a class=\"\" href=\"https:\/\/diamantegrezzo.org\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"773\" data-end=\"795\">www.diamantegrezzo.org<\/a><\/strong><\/p>\n<hr class=\"\" data-start=\"799\" data-end=\"802\" \/>\n<h2 class=\"\" data-start=\"804\" data-end=\"838\">1. SELLER INFORMATION<\/h2>\n<p class=\"\" data-start=\"839\" data-end=\"980\">The site <a class=\"\" href=\"https:\/\/diamantegrezzo.org\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"847\" data-end=\"869\">www.diamantegrezzo.org<\/a> is managed by <strong data-start=\"883\" data-end=\"912\">Lycnos di Fois Alessandro<\/strong>with registered office in Via Don Mosetto 59, 10015 Ivrea (TO), Italy.<\/p>\n<ul data-start=\"982\" data-end=\"1130\">\n<li class=\"\" data-start=\"982\" data-end=\"1014\">\n<p class=\"\" data-start=\"984\" data-end=\"1014\"><strong data-start=\"984\" data-end=\"999\">VAT No.<\/strong>: 12208440011<\/p>\n<\/li>\n<li class=\"\" data-start=\"1015\" data-end=\"1055\">\n<p class=\"\" data-start=\"1017\" data-end=\"1055\"><strong data-start=\"1017\" data-end=\"1035\">Tax code<\/strong>: FSOLSN59M29B354H<\/p>\n<\/li>\n<li class=\"\" data-start=\"1056\" data-end=\"1087\">\n<p class=\"\" data-start=\"1058\" data-end=\"1087\"><strong data-start=\"1058\" data-end=\"1067\">Email<\/strong>: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1069\" data-end=\"1085\">lycnos@gmail.com<\/a><\/p>\n<\/li>\n<li class=\"\" data-start=\"1088\" data-end=\"1130\">\n<p class=\"\" data-start=\"1090\" data-end=\"1130\"><strong data-start=\"1090\" data-end=\"1111\">Phone\/WhatsApp<\/strong>: +39 377 1492307<\/p>\n<\/li>\n<\/ul>\n<hr class=\"\" data-start=\"1132\" data-end=\"1135\" \/>\n<h2 class=\"\" data-start=\"1137\" data-end=\"1161\">2. PRODUCTS OFFERED<\/h2>\n<p class=\"\" data-start=\"1162\" data-end=\"1189\">The site offers for sale:<\/p>\n<ul data-start=\"1191\" data-end=\"1492\">\n<li class=\"\" data-start=\"1191\" data-end=\"1244\">\n<p class=\"\" data-start=\"1193\" data-end=\"1244\"><strong data-start=\"1193\" data-end=\"1202\">Books<\/strong>: in print and digital format (eBook)<\/p>\n<\/li>\n<li class=\"\" data-start=\"1245\" data-end=\"1341\">\n<p class=\"\" data-start=\"1247\" data-end=\"1341\"><strong data-start=\"1247\" data-end=\"1268\">Music products<\/strong>: tracks and albums in digital format and, where indicated, on physical media<\/p>\n<\/li>\n<li class=\"\" data-start=\"1342\" data-end=\"1435\">\n<p class=\"\" data-start=\"1344\" data-end=\"1435\"><strong data-start=\"1344\" data-end=\"1366\">Courses and video courses<\/strong>: usable online, with unlimited access unless otherwise specified<\/p>\n<\/li>\n<li class=\"\" data-start=\"1436\" data-end=\"1492\">\n<p class=\"\" data-start=\"1438\" data-end=\"1492\"><strong data-start=\"1438\" data-end=\"1448\">Gadgets<\/strong>: promotional items and themed accessories<\/p>\n<\/li>\n<\/ul>\n<hr class=\"\" data-start=\"1494\" data-end=\"1497\" \/>\n<h2 class=\"\" data-start=\"1499\" data-end=\"1527\">3. PURCHASING METHODS<\/h2>\n<p class=\"\" data-start=\"1528\" data-end=\"1572\">To complete a purchase, the user must:<\/p>\n<ol data-start=\"1573\" data-end=\"1827\">\n<li class=\"\" data-start=\"1573\" data-end=\"1626\">\n<p class=\"\" data-start=\"1576\" data-end=\"1626\">Select products and add them to the shopping cart<\/p>\n<\/li>\n<li class=\"\" data-start=\"1627\" data-end=\"1675\">\n<p class=\"\" data-start=\"1630\" data-end=\"1675\">Enter personal and billing data<\/p>\n<\/li>\n<li class=\"\" data-start=\"1676\" data-end=\"1720\">\n<p class=\"\" data-start=\"1679\" data-end=\"1720\">Check the order and associated costs<\/p>\n<\/li>\n<li class=\"\" data-start=\"1721\" data-end=\"1778\">\n<p class=\"\" data-start=\"1724\" data-end=\"1778\">Make payment via the available methods<\/p>\n<\/li>\n<li class=\"\" data-start=\"1779\" data-end=\"1827\">\n<p class=\"\" data-start=\"1782\" data-end=\"1827\">Receive order confirmation by e-mail<\/p>\n<\/li>\n<\/ol>\n<p class=\"\" data-start=\"1829\" data-end=\"1934\">With the placing of the order and payment, the purchase contract is considered to be <strong data-start=\"1908\" data-end=\"1933\">concluded and binding<\/strong>.<\/p>\n<hr class=\"\" data-start=\"1936\" data-end=\"1939\" \/>\n<h2 class=\"\" data-start=\"1941\" data-end=\"1968\">4. METHODS OF PAYMENT<\/h2>\n<p class=\"\" data-start=\"1969\" data-end=\"2018\">The following payment systems are accepted:<\/p>\n<ul data-start=\"2019\" data-end=\"2090\">\n<li class=\"\" data-start=\"2019\" data-end=\"2033\">\n<p class=\"\" data-start=\"2021\" data-end=\"2033\"><strong data-start=\"2021\" data-end=\"2031\">PayPal<\/strong><\/p>\n<\/li>\n<li class=\"\" data-start=\"2034\" data-end=\"2090\">\n<p class=\"\" data-start=\"2036\" data-end=\"2090\"><strong data-start=\"2036\" data-end=\"2063\">Credit\/debit cards<\/strong> (Visa, Mastercard, etc.).<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"2092\" data-end=\"2200\">Payment data is handled via secure protocols in accordance with the PCI-DSS.<\/p>\n<hr class=\"\" data-start=\"2202\" data-end=\"2205\" \/>\n<h2 class=\"\" data-start=\"2207\" data-end=\"2236\">5. DISPATCH AND DELIVERY<\/h2>\n<ul data-start=\"2237\" data-end=\"2491\">\n<li class=\"\" data-start=\"2237\" data-end=\"2340\">\n<p class=\"\" data-start=\"2239\" data-end=\"2340\"><strong data-start=\"2239\" data-end=\"2260\">Digital products<\/strong>: available for immediate download or sent by e-mail after payment<\/p>\n<\/li>\n<li class=\"\" data-start=\"2341\" data-end=\"2491\">\n<p class=\"\" data-start=\"2343\" data-end=\"2491\"><strong data-start=\"2343\" data-end=\"2362\">Physical products<\/strong>shipment within 5 working days. Expected delivery within 10 days, except in case of force majeure or courier delays<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"2493\" data-end=\"2650\"><strong data-start=\"2493\" data-end=\"2523\">Liability clause<\/strong>Lycnos is not liable for delays or non-deliveries attributable to third parties, force majeure or extraordinary events.<\/p>\n<p class=\"\" data-start=\"2652\" data-end=\"2732\">Shipping costs are indicated in the shopping cart before the order confirmation.<\/p>\n<hr class=\"\" data-start=\"2734\" data-end=\"2737\" \/>\n<h2 class=\"\" data-start=\"2739\" data-end=\"2772\">6. RIGHT OF WITHDRAWAL AND RETURNS<\/h2>\n<h3 class=\"\" data-start=\"2774\" data-end=\"2801\">6.1 Digital Products<\/h3>\n<p class=\"\" data-start=\"2802\" data-end=\"2957\">Pursuant to Article 59 of the Consumer Code, the right of withdrawal <strong data-start=\"2870\" data-end=\"2888\">does not apply<\/strong> to digital content already downloaded or made accessible to the customer.<\/p>\n<h3 class=\"\" data-start=\"2959\" data-end=\"2984\">6.2 Physical products<\/h3>\n<p class=\"\" data-start=\"2985\" data-end=\"3070\">The customer has the right to withdraw within <strong data-start=\"3025\" data-end=\"3054\">14 days after receipt<\/strong> of products.<\/p>\n<p class=\"\" data-start=\"3072\" data-end=\"3235\">Returns are only possible if the product is intact, unused, and returned in its original packaging. Return costs are the responsibility of the customer.<\/p>\n<p class=\"\" data-start=\"3237\" data-end=\"3416\">To exercise the right of withdrawal, simply send a written notice to <strong data-start=\"3326\" data-end=\"3346\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3328\" data-end=\"3344\">lycnos@gmail.com<\/a><\/strong>or fill in the <a class=\"\" href=\"#\" rel=\"noopener\" data-start=\"3368\" data-end=\"3394\"><strong data-start=\"3369\" data-end=\"3390\">Withdrawal Form<\/strong><\/a> available on the site.<\/p>\n<hr class=\"\" data-start=\"3418\" data-end=\"3421\" \/>\n<h2 class=\"\" data-start=\"3423\" data-end=\"3460\">7. LEGAL GUARANTEE OF CONFORMITY<\/h2>\n<p class=\"\" data-start=\"3461\" data-end=\"3573\">All physical goods sold are covered by <strong data-start=\"3505\" data-end=\"3535\">24-month legal warranty<\/strong>in accordance with Legislative Decree 206\/2005.<\/p>\n<p class=\"\" data-start=\"3575\" data-end=\"3762\">The customer must report any defects within <strong data-start=\"3625\" data-end=\"3652\">two months after discovery<\/strong>. In the event of a defective or non-conforming product, Lycnos shall replace or repair it free of charge.<\/p>\n<hr class=\"\" data-start=\"3764\" data-end=\"3767\" \/>\n<h2 class=\"\" data-start=\"3769\" data-end=\"3811\">8. BLOG ENTRY AND COMMUNICATIONS<\/h2>\n<h3 class=\"\" data-start=\"3813\" data-end=\"3845\">8.1 Registration modalities<\/h3>\n<p class=\"\" data-start=\"3846\" data-end=\"3877\">The blog entry takes place:<\/p>\n<ul data-start=\"3878\" data-end=\"3989\">\n<li class=\"\" data-start=\"3878\" data-end=\"3926\">\n<p class=\"\" data-start=\"3880\" data-end=\"3926\"><strong data-start=\"3880\" data-end=\"3899\">Automatically<\/strong> following a purchase<\/p>\n<\/li>\n<li class=\"\" data-start=\"3927\" data-end=\"3989\">\n<p class=\"\" data-start=\"3929\" data-end=\"3989\"><strong data-start=\"3929\" data-end=\"3948\">Voluntarily<\/strong>by filling in the appropriate form on the website<\/p>\n<\/li>\n<\/ul>\n<h3 class=\"\" data-start=\"3991\" data-end=\"4022\">8.2 Communications sent<\/h3>\n<p class=\"\" data-start=\"4023\" data-end=\"4050\">Members will receive:<\/p>\n<ul data-start=\"4051\" data-end=\"4150\">\n<li class=\"\" data-start=\"4051\" data-end=\"4099\">\n<p class=\"\" data-start=\"4053\" data-end=\"4099\">Notifications of new blog articles<\/p>\n<\/li>\n<li class=\"\" data-start=\"4100\" data-end=\"4150\">\n<p class=\"\" data-start=\"4102\" data-end=\"4150\">Updates on products, events and initiatives<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"4152\" data-end=\"4227\">Each e-mail includes the link to the <strong data-start=\"4187\" data-end=\"4214\">immediate cancellation<\/strong> from the list.<\/p>\n<hr class=\"\" data-start=\"4229\" data-end=\"4232\" \/>\n<h2 class=\"\" data-start=\"4234\" data-end=\"4272\">9. PROCESSING OF PERSONAL DATA<\/h2>\n<p class=\"\" data-start=\"4273\" data-end=\"4405\">Personal data are processed in accordance with the <strong data-start=\"4321\" data-end=\"4355\">EU Regulation 2016\/679 (GDPR)<\/strong>.<br data-start=\"4356\" data-end=\"4359\" \/>The processing is carried out on the legal basis of:<\/p>\n<ul data-start=\"4406\" data-end=\"4589\">\n<li class=\"\" data-start=\"4406\" data-end=\"4473\">\n<p class=\"\" data-start=\"4408\" data-end=\"4473\"><strong data-start=\"4408\" data-end=\"4420\">Consent<\/strong> (for voluntary blog or newsletter subscription)<\/p>\n<\/li>\n<li class=\"\" data-start=\"4474\" data-end=\"4536\">\n<p class=\"\" data-start=\"4476\" data-end=\"4536\"><strong data-start=\"4476\" data-end=\"4503\">Contractual Execution<\/strong> (for order management)<\/p>\n<\/li>\n<li class=\"\" data-start=\"4537\" data-end=\"4589\">\n<p class=\"\" data-start=\"4539\" data-end=\"4589\"><strong data-start=\"4539\" data-end=\"4557\">Legal Obligation<\/strong> (for accounting and tax purposes)<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"4591\" data-end=\"4660\">For more details, see the<a class=\"\" href=\"#\" rel=\"noopener\" data-start=\"4625\" data-end=\"4659\"><strong data-start=\"4626\" data-end=\"4655\">Privacy Policy<\/strong><\/a>.<\/p>\n<hr class=\"\" data-start=\"4662\" data-end=\"4665\" \/>\n<h2 class=\"\" data-start=\"4667\" data-end=\"4711\">10. APPLICABLE LAW AND PLACE OF JURISDICTION<\/h2>\n<p class=\"\" data-start=\"4712\" data-end=\"4776\">These conditions are governed by the <strong data-start=\"4755\" data-end=\"4773\">Italian law<\/strong>.<\/p>\n<p class=\"\" data-start=\"4778\" data-end=\"4945\">For disputes with consumers, pursuant to Article 66-bis of the Consumer Code, the competent court is <strong data-start=\"4883\" data-end=\"4942\">forum of the consumer's place of residence or domicile<\/strong>.<\/p>\n<hr class=\"\" data-start=\"4947\" data-end=\"4950\" \/>\n<h2 class=\"\" data-start=\"4952\" data-end=\"4986\">11. CHANGES TO THE CONDITIONS<\/h2>\n<p class=\"\" data-start=\"4987\" data-end=\"5201\">Lycnos reserves the right to amend these conditions at any time.<br data-start=\"5074\" data-end=\"5077\" \/>The amendments take effect from the date of publication and <strong data-start=\"5136\" data-end=\"5173\">do not apply retroactively<\/strong> to orders already placed.<\/p>\n<p><\/p>\n<\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-87","page","type-page","status-publish","hentry"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/diamantegrezzo.org\/en\/wp-json\/wp\/v2\/pages\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diamantegrezzo.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diamantegrezzo.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diamantegrezzo.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diamantegrezzo.org\/en\/wp-json\/wp\/v2\/comments?post=87"}],"version-history":[{"count":3,"href":"https:\/\/diamantegrezzo.org\/en\/wp-json\/wp\/v2\/pages\/87\/revisions"}],"predecessor-version":[{"id":292,"href":"https:\/\/diamantegrezzo.org\/en\/wp-json\/wp\/v2\/pages\/87\/revisions\/292"}],"wp:attachment":[{"href":"https:\/\/diamantegrezzo.org\/en\/wp-json\/wp\/v2\/media?parent=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}